APPLE customers have no way around a fee on returned iPads and iPhones - even if the product is still untouched in the box.
The company assesses two different automatic fees on returned iPhones and iPads, depending on whether they have been opened or not.
1
If the product has been opened, Apple slaps a whopping 25 percent fee on the refunded amount.
To put the fee in perspective, a returned iPhone 14 Pro with 256 gigabytes of storage currently costs $1,099 on Apple's website.
That means a returned, out-of-the-box iPhone 14 Pro will deduct nearly $275 from any refund.
Items still in the box get a lesser, but still significant 15 percent fee.
And customers cannot avoid the fee by bringing their item in rather than shipping it.
Additionally, there are other restrictions on returned items.
Customers have just 14 calendar days from when they received the item to be eligible for a refund.
The refund process only applies to items customers prefer to return, not damaged or wrong items.
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If either is the case, Apple encourages them to contact the Apple Store Customer Service at 800-1865-013 Monday through Friday.
MORE FEES
Apple is far from the only company assessing fees on returned items.
For example, customers who return items to The Home Depot by mail will have to pay for their own shipping - unless they can prove the return is due to a store error.
Unlike with Apple, customers can return items bought online to a physical store at no extra cost.
Yet, returning an online item by mail means paying any and all shipping costs.
One exception is when customers are returning an item due to a confirmed error by The Home Depot.
Most items delivered by UPS or FedEx will include a small parcel return label, yet customers can send items back without the label so long as the return address on the parcel is correct.
Customers receive a store credit once the item is received at The Home Depot warehouse.
While Apple applies a percentage returned item fee that can balloon depending on the item's price, other retailers apply a flat fee.
Levi's will hit most customers with a $7.50 processing fee on mailed returned items.
Yet, members of Levi's membership program, Redtab, get the fee waived.
The membership is free, and curious customers can learn more here.
Along with being aware of hidden surcharges, another way to save is to be on the lookout for hidden clearance deals.
The U.S. Sun profiled a couponer and influencer who has a detailed strategy when cutting costs at the store.
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July 04, 2023 at 08:52PM
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